Mendoza School of Business

Xuying Zhao

Associate Professor
IT, Analytics, and Operations
  361 Mendoza College of Business
  • Biography
  • Background
  • Publications
  • Awards

Xuying Zhao conducts research on supply chain management and service operations management. In recent papers, she has investigated theoretical models of channel competition and coordination, advance selling strategy, time based competition in service industry, and inventory management with limited demand information.

Xuying teaches core courses on business process analytics. After gaining a BA in Computer Science from ZheJiang University in China, she was a software engineer for Microsoft. She subsequently earned an M.S. and Ph.D in Management Science from University of Texas at Dallas.

Ph D, University of Texas at Dallas
MS, University of Texas at Dallas
BS, ZheJiang University

Areas of Expertise
Supply Chain Management
Service Operations Management
Business Problems on the Interface Between Operations and Marketing

Editorial Boards
Senior Editor
Production and Operations Management
April 28, 2021

Guest Associate Editor
Naval Research Logistics
April 25, 2021

"The Role of Expectation-Reality Discrepancy in Service Contracts", (With Hong Guo, Gangshu Cai, Shubho Bandyopadhyay), Production and Operations Management, 30, 2021

"Pre-order Price Guarantee in E-commerce", (With Zhan Pang, Wenqiang Xiao), Manufacturing & Service Operations Management, 23, 2021

"Retail Clusters in Developing Economies", (With Arthur Lim, Hong Guo, Chao Ding, Jeanette Song), Manufacturing & Service Operations Management, 21, 2019

"Economic Analysis of Reward Advertising", (With Hong Guo, Hao Lin, De Liu), Production and Operations Management, 28, 2019

"When Does a Retailer's Advance Selling Capability Benefit Manufacturer, Retailer, or Both?", (With Zhan Pang, Kathryn Stecke), Production and Operations Management, 25, 2016

"Newsvendor Problems with Demand Shocks and Unknown Demand Distributions", (With Shawn O'Neil, Daewon Sun, Jerry Wei), Decision Science, 47, 2016

"Coordinating a Supply Chain with a Manufacturer-Owned Online Channel: A Dual Channel Model under Price Competition", (With Jennifer Ryan, Daewon Sun), IEEE Transactions on Engineering Management, 60, 2013

"Optimal Pricing and Capacity Investment for Lead Time Sensitive Demand", (With Dennis Yu, Daewon Sun), IEEE Transactions on Engineering Management, 60, 2013

"Competition and Coordination in Online Marketplaces", (With Jennifer Ryan, Daewon Sun), Production and Operations Management, 21, 2012

"Lead Time and Price Quotation Mode Selection: Uniform or Differentiated?", (With Kathryn Stecke, Ashutosh Prasad), Production and Operations Management, 21, 2012

"Advance Selling by a Newsvendor Retailer", (With Ashutosh Prasad, Kathryn Stecke), Production and Operations Management, 20, 2011

"Pre-Orders for New To-Be-Released Products Considering Consumer Loss Aversion", (With Kathryn Stecke), Production and Operations Management, 19, 2010

"Production and Transportation Integration for a Make-to-Order Manufacturing Company with a Commit-to-Delivery Business Mode", (With Kathryn Stecke), Manufacturing & Service Operations Management, 9, 2007

"Best Paper Award", INFORMS, 2009

"PICMET Best Student Paper Award", PICMET, 2005