Dean’s Speaker Series: The Moral and Economic Advantages of Customer Capitalism
Jordan Auditorium, Mendoza College of BusinessThe Moral and Economic Advantages of Customer Capitalism is presented by Fred Reichheld, as part of Mendoza's Dean's Speaker Series. Named by The Economist as the “high priest” of loyalty, Fred Reichheld is the creator of the Net Promoter System℠ (NPS®) and one of the world’s leading experts on customer and employee loyalty. The best-selling author of […]