Mendoza School of Business


Kaitlin Wowak

Associate Professor
IT, Analytics, and Operations
 574-631-6685
  338A Mendoza College of Business
  • Biography
  • Background
  • Publications
  • Awards
  • Media

Professor Wowak’s research interests lie within the field of strategic supply chain management, with a focus on supply chain knowledge and disruptions. In recent studies, she has focused on product recalls and how these disruptions can facilitate organizational learning and capability development to mitigate the impact of future disruptive events. She is also currently studying traceability and how firms can trace products as they are distributed through global networks. Her research has been published in Manufacturing & Service Operations Management, Journal of Operations Management, MIS Quarterly, Strategic Management Journal, Decision Sciences, Journal of Supply Chain Management, Journal of Business Logistics, IEEE Transactions on Engineering Management, and Communications of the Association for Information Systems. She is the recipient of the 2019 Journal of Operations Management Jack Meredith Best Paper Award. She received her Ph.D. in business administration from the Pennsylvania State University; her M.S. in information systems from Johns Hopkins University; and her B.S. in finance from the University of Florida. She teaches process analytics at the undergraduate and graduate level and won the 2017 James Dincolo Teaching Excellence Award as well as the 2020 Outstanding Professor Award for the MSM program.

Education
Ph D, Pennsylvania State University
MS, Johns Hopkins University
BS, University of Florida

Areas of Expertise
Product recalls
Supply chain risks and disruptions
Supply chain knowledge
Strategic supply chain management

Editorial Boards
Associate Editor
Journal of Supply Chain Management
August 1, 2020

Associate Editor
Decision Sciences
January 1, 2020

Associate Editor
Journal of Operations Management
January 1, 2018

"A Behavioral perspective on call center routing: The role of inertia", (With Aaron Schecter, Nicholas Berente, Ye Han, Ujjal Mukerhjee), Journal of Operations Management - Accepted (awaiting publication)

"Food for thought: Recalls and outcomes", (With Christopher Craighead, Dave Ketchen, Brian Connelly), Journal of Business Logistics, 2021 - Accepted (awaiting publication)

"Should governments mandate more female board representation? Possible intended and unintended consequences", (With Corinne Post, David Ketchen), Business Horizons, 64, 2021

"Hiding in the Herd: The product recall clustering phenomenon", (With Ujjal Mukerjee, George Ball, Karthik Natarajan, Jason Miller), Manufacturing & Service Operations Management, 2020 - Accepted (awaiting publication)

"The influence of female directors on product recall decisions", (With George Ball, Corinne Post, David Ketchen), Manufacturing & Service Operations Management, 2020 - Accepted (awaiting publication)

"Product competition, managerial discretion, and manufacturing recalls in the U.S. pharmaceutical industry", (With George Ball, Rachna Shah), Journal of Operations Management, 58-59, 2018

"Antecedents of information systems sourcing strategies in U.S. hospitals: A longitudinal study", (With Corey Angst, Sean Handley, Ken Kelley), MIS Quarterly, 41, 2017

"Toward a theoretical toolbox for the supplier-enabled fuzzy front end of the new product development process", (With Christopher Craighead, David Ketchen, Jr, Tomas Hult), Journal of Supply Chain Management, 52, 2016

"Tracing bad products in supply chains: The roles of temporality, supply chain permeation, and product information ambiguity", (With Christopher Craighead, David Ketchen, Jr), Journal of Business Logistics, 37, 2016

"A tutorial on empirical ICT4D research in developing countries: Processes, challenges, and lessons", (With Idris Adjerid, Corey Angst, Juan Carlos Guzman), Communications of the Association for Information Systems, 38, 2016

"Resource gaps and resource orchestration shortfalls in supply chain management: The case of product recalls", (With David Ketchen, Jr., Christopher Craighead), Journal of Supply Chain Management, 50, 2015

"So many recalls, so little research: A review of the literature and roadmap for future research", (With Christopher Boone), Journal of Supply Chain Management, 51, 2015

"Throwing caution to the wind: The effect of CEO stock option pay on the incidence of product safety problems", (With Adam Wowak, Michael Mannor), Strategic Management Journal, 36, 2015

"Supply chain knowledge and performance: A meta-analysis", (With Christopher Craighead, David Ketchen, Jr., Tomas Hult), Decision Sciences , 44, 2013

"Addressing common method variance: Guidelines for survey research on information technology, operations, and supply chain management", (With Christopher Craighead, David Ketchen, Jr., Tomas Hult), IEEE Transactions on Engineering Management , 58, 2011

"An empirically derived framework for global supply chain resiliency", (With Jennifer Blackhurst, Christopher Craighead), Journal of Business Logistics , 32, 2011

"Outstanding Professor Award", University of Notre Dame, 2020

"Jack Meredith Best Paper Award", Journal of Operations Management , 2019

"Nominee, Outstanding Professor Award", University of Notre Dame, 2019

"Outstanding Reviewer Award", Academy of Management OSCM Division , 2019

"Outstanding Reviewer Award", Journal of Supply Chain Management, 2019

"Nominee, Outstanding Professor Award", University of Notre Dame, 2018

"James Dincolo Teaching Excellence Award", University of Notre Dame, 2017

"Nominee, Outstanding Professor Award", University of Notre Dame , 2017

"Office of the Dean Mission Award", University of Notre Dame, 2017

"Outstanding Reviewer Award", Academy of Management OSCM Division, 2017

"Outstanding Reviewer Award", Journal of Supply Chain Management , 2015

"Outstanding Reviewer Award", Academy of Management OSCM Division, 2014

"Outstanding Reviewer Award", Decision Sciences Journal , 2014

"DSI Best Empirical/Theoretical Paper", Decision Sciences Institute, 2013

ABC News, Defense production act could help amid coronavirus, even as President Trump resists: experts. March 25, 2020. https://abcnews.go.com/Politics/defense-production-act-amid-coronavirus-president-trump-resists/story?id=69789412, March 25, 2020


Car and Driver, Automakers delay recalls to minimize negative attention: Study. February 27, 2021. https://www.caranddriver.com/news/a35649626/automakers-delay-recalls-study/, February 27, 2021


CBS Evening News - On Air Interview, Interviewed about coronavirus impact on good supply chains. April 14, 2020. https://www.cbsnews.com/news/coronavirus-concerns-food-supply-chain-during-covid19-pandemic/, April 13, 2020


Economist, Neither rigged nor fair: Bosses’ pay in the rich world is not a fix. But it is flawed. June 25, 2016. http://www.economist.com/news/briefing/21701109-bosses-pay-rich-world-not-fix-it-flawed-neither-rigged-nor-fair, June 25, 2016


Forbes, Coronavirus treatments – If more women are on the board, it’s likely safer, new study finds. May 9, 2020. https://www.forbes.com/sites/joanmichelson2/2020/05/09/coronavirus-treatmentsif-more-women-are-on-the-board-its-likely-safer-new-study-finds/#3de7a9f71f35, May 9, 2020


Forbes, Trump orders GM to make ventilators – 10 days after company says it started making them. March 30, 2020. https://www.forbes.com/sites/lisettevoytko/2020/03/30/trump-orders-gm-to-make-ventilators-10-days-after-company-says-it-started-making-them/#4d9b20b97315, March 30, 2020


Fortune, New study found correlation between executive stock options and product safety. September 14, 2015. http://fortune.com/2015/09/14/stock-options-product-recall/, September 14, 2015


Fortune, How GM’s ventilator plan went from Trump praise to doghouse within days. March 30, 2020. https://fortune.com/2020/03/30/gm-ventilator-plan-trump-praise-doghouse-coronavirus/, March 30, 2020


Market Watch, CEOs with cushy stock perks may put your safety at risk. September 11, 2015. http://www.marketwatch.com/story/ceos-with-cushy-stock-perks-may-put-your-safety-at-risk-2015-09-11, September 11, 2015


Market Watch, Market Watch. U.S. COVID vaccine supply to be boosted by Merck helping make J&J vaccine. March 2, 2021. https://www.marketwatch.com/story/u-s-covid-vaccine-supply-to-be-boosted-by-merck-helping-make-j-j-vaccine-11614699160?mod=mw_latestnews, March 2, 2021


New York Times, Safety suffers as stock options propel executive pay packages. September 11, 2015. http://www.nytimes.com/2015/09/13/business/safety-suffers-as-stock-options-propel-executive-pay-packages.html?src=busln, September 11, 2015


New York Times, Factories pivot to fight coronavirus, but challenges abound. March 21, 2020. https://www.nytimes.com/aponline/2020/03/21/business/bc-us-virus-outbreak-repurposing-factories.html, March 21, 2020


Newswise, Automakers delay recalls to minimize stock penalties, avoid being the first safety issue in news cycle, study shows. January 18, 2021. https://www.newswise.com/articles/automakers-delay-recalls-to-minimize-stock-penalties-avoid-being-the-first-safety-issue-in-news-cycle-study-shows, January 18, 2021


NPR, In Abrupt Reversal, Peloton Agrees To Safety Recall Of Treadmills. May 5, 2021. https://www.npr.org/2021/05/05/993873307/in-abrupt-reversal-peloton-agrees-to-safety-recall-of-treadmills, May 5, 2021


NPR, Why N95 masks are still in short supply in the U.S. January 27, 2021. https://www.npr.org/sections/health-shots/2021/01/27/960336778/why-n95-masks-are-still-in-short-supply-in-the-u-s, January 27, 2021


PBS, Relief package billions can’t buy hospitals out of shortages. March 29, 2020. https://www.pbs.org/newshour/health/relief-package-billions-cant-buy-hospitals-out-of-shortages, March 29, 2020


PharmExec.com, Getting on Board with Diversity: Behind the Push for More Gender Representation. April 14, 2021. https://www.pharmexec.com/view/getting-on-board-with-diversity-behind-the-push-for-more-gender-representation, April 14, 2021


Technica, Vehicle recalls cluster because OEMs wait for rivals to move first. January 27, 2021. https://arstechnica.com/cars/2021/01/automakers-wait-to-issue-recalls-until-their-rivals-do-study-suggests/, January 27, 2021


The Atlantic, How paying CEOs in stock options leads to unsafe products. September 18, 2015. http://www.theatlantic.com/business/archive/2015/09/ceo-stock-options-recalls/405910/, September 18, 2015


The Wall Street Journal, GM sinks $300 million into recalls. March 18, 2014. http://online.wsj.com/news/articles/SB20001424052702303563304579445180043774154, March 18, 2014


The Wall Street Journal, Study: big stock options lead to high recall probability. September 22, 2015. http://www.wsj.com/articles/study-big-stock-options-lead-to-high-recall-probability-1442965822, September 22, 2015


The Wall Street Journal, More women on boards, fewer dangerous products. April 7, 2020. https://www.wsj.com/articles/more-women-on-boards-fewer-dangerous-products-11586284077?shareToken=std12f18c4b22b4fd88e46688379dbbe30, April 7, 2020


U.S. News, Factories pivot to fight coronavirus, but challenges abound. March 21, 2020. https://www.usnews.com/news/business/articles/2020-03-21/factories-pivot-to-fight-coronavirus-but-challenges-abound, March 21, 2020


Washington Post, How Peloton backed down and agreed to recall treadmills tied to one death, many injuries. May 5, 2021. https://www.washingtonpost.com/business/2021/05/05/peloton-treadmill-recall/, May 5, 2021




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