James O'Rourke, IV
BiographyJames S. O'Rourke teaches management and corporate communication, as well as business writing and speaking, at the University of Notre Dame, where he is a Teaching Professor of Management and, from 1990 to 2017 was the Arthur F. and Mary J. O'Neil Director of the Fanning Center for Business Communication. He earned a BBA in Management from Notre Dame, an MS in Mass Communication from Temple University, an MA in Speech Communication from the University of New Mexico, and a Ph.D. in Public Communication from Syracuse University. He is the author of 19 prominent textbooks, including Management Communication (5/e Prentice Hall) and The Truth About Confident Presenting (Financial Times). He is principal author or directing editor of more than 375 case studies in management and corporate communication. O'Rourke is a former trustee of both the Arthur W. Page Society and the Institute for Public Relations. He is also a member of the Reputation Institute and the Management Communication Association, and a regular consultant to Fortune 500 and mid-size businesses throughout North America. During Spring 2018, he is serving as faculty-in residence in Notre Dame's M.K. Fischer Hall in London.
Areas of Expertise
BBA, University of Notre Dame
MA, University of New Mexico
MS, Temple University
Ph D, Syracuse University
Advanced Speaking for Business
Ten Years Hence
Ten Years Hence: A Lecture Series
"Whole Foods Market, Inc.: Damage Control over Product Mislabeling and Overcharging", (with Dylan Koehler, Stephanie Rearick, Dustin Schoedel), Journal of Organizational Behavior Education, 10, 2017.
"Airbnb: Crisis Communication in the Sharing Economy", (with Matthew Beck, Will Foster, Claire Kenney), Journal of Organizational Behavior Education, 9, 2017.
"Federation International de Football Association (FIFA): Sponsorship during Scandal", (with Alexandra Bodewig, Jessica Villela, Nora Wang), Journal of Organizational Behavior Education, 9, 2017.
"Case Studies", The SAGE Encyclopedia of Corporate Reputation, 1, 2016.
"Corporate Communication Axioms", The SAGE Encyclopedia of Corporate Reputation, 1, 2016.
"Chobani: Managing Explosive Growth, Aggressive Competition and Threats to Product Quality", (with Yao Xie, Kerger Truesdell), Journal of Organizational Behavior Education, 8, 2015.
"The Boeing Company: The Grounding of the 787 Dreamliner", (with Andres Carrillo, Lauren Harville, Daniel Portilla), Journal of Organizational Behavior Education, 8, 2015.
"Teaching Strategic Communication in Business Schools: New Evidence from the C-Suite", (with Jennifer Prosek), The Arthur W. Page Society, 2014.
"Teaching Strategic Communication in Business Schools: New Evidence from the C-Suite", Arthur W. Page Society, 2013.
"BP and the Gulf Oil Spill (A)", (with Dan Marques , Jonathan Kim , John Mikols ), Journal of Organizational Behavior Education, 1, 2012.
"Carnival Cruise Lines: Fire Aboard a Stranded Cruise Ship", (with Russell Cramer , Samuel DeLemos , Laura Divel ), Journal of Organizational Behavior Education, 1, 2012.
"Google in China: Government Censorship and Corporate Reputation", (with Brynn Harris, Allison Ogilvy), Journal of Business Strategy, 27, 2007.
"Merck & Co. Inc.: Communication Lessons from the Withdrawl of Vioxx", (with Grant Bartucci, Andrew Gust), Journal of Business Strategy, 27, 2006.
"Martha Stewart Living Omnimedia, Inc.: The Fall of an American Icon", (with Arianne Westby, Mary Page Moulton), Public Relations Review, 30, 2004.
"The Art of Downsizing: Communicating Layoffs to Key Stakeholders", (with Marek Pfeil, Allison Setterberg), Journal of Communication Management, Vol. 8, No. 2, 2003.
"Bridgestone/Firestone, Inc. and Ford Motor Company: How a Product Safety Crisis Ended a Hundred-Year Relationship", (with Jennifer Pries, Michele Lagueux), Corporate Reputation Review, Volume Four, Number Three, 2001.
"Business Communication and the MBA of the 1990s: Curriculum Innovations for Graduate Students of Business at the University of Notre Dame", Proceedings of the Midwest Business Teaching Conference, Vol. 2, No.1, 1993.
"Is Television in Color Educationally Justifiable? A Review of the Research", The International Journal of Instructional Media, Vol. 9, No. 3, 1982.
"Chapter 7. Total Integration: Working Across the C-Suite", The New Era of the CCO: The Essential Role of Communication in a Volatile World, October (4th Quarter/Autumn) 14, 2016
"Intercultural Communication for Business", (with ), GlobeComm Publishing, 2015
"Putting Reputation at Risk: The Seven Factors of Reputational Management. In O. Williams (ed.), Sustainable Development: The UN Millennium Development Goals, The UN Global Compact, and the Common Good.", University of Notre Dame Press, April (2nd Quarter/Spring) 2014
"Management Communication: A Case-Analysis Approach, 5/e", Prentice Hall, 2013
"Corporate Reputation and the Discipline of Management Communication. In C. Carroll (Ed.) Handbook of Communication and Corporate Reputation", Oxford, UK: Wiley Blackwell, March 2013
"Effective Communication", Dorling Kindersley: The Penguin Group, Ltd., March 2009
"Management Communication: A Case-Analysis Approach, 4/e", Prentice Hall, January (1st Quarter/Winter) 2009
"Graphics and Visual Communication for Managers", (with Robert Sedlack, Barbara Shwom, Karl Keller), Cengage South-Western, 2008
"Intercultural Communication for Business", (with Elizabeth Tuleja), Cengage South-Western, 2008
"Interpersonal Communication: Listening and Responding", (with Sandra Collins), Cengage South-Western, 2008
"Leading Groups and Teams", (with Bonnie Yarbrough), Cengage South-Western, 2008
"Managing Conflict and Workplace Relationships", (with Sandra Collins), Cengage South-Western, 2008
"Persuasion", (with Sandra Collins), Cengage SouthWestern, 2008
"Writing and Presenting a Business Plan", (with C. Karlson), Cengage South-Western, 2008
"The Truth About Confident Presenting", Financial Times Press, March 2008
"Beginning Your Career Search", Pearson Prentice-Hall, 2007
"Management Communication: A Case-Analysis Approach, 3/e", Prentice Hall, 2007
"The Business Communication Casebook: A Notre Dame Collection, 2/e", Thomson South-Western, 2007
"Managing Conflict and Workplace Relationships", (with Sandra Collins), Thomson South-Western, 2005
"Management Communication: A Case-Analysis Approach, 2/e", Prentice Hall, 2004
"Beginning Your Career Search: A Hands-on Approach to Building Your Career Portfolio, 3/e", Prentice Hall, 2003
"Communication in a Virtual Organization", (with Sandra Collins), Thomson South-Western, 2003
"e-Technology and the Fourth Economy", (with Carolyn Boulger), Thomson South-Western, 2003
"The Business Communication Casebook: A Notre Dame Collection, 1/e", Thomson South-Western, 2002
"Business Communication: A Framework for Success", (with H. O'Hair, J. O'Rourke, M. O'Hair), Thomson South-Western, 2001
"Excel Industries, Inc.: Family Issues of Employees -- A Conflict with Public Perception.", In P. Ulrich and C. Sarasin, Facing Public Interest: The Ethical Challenge to Business Policy and Corporate Communications. Dordrecht, The Netherlands: Kluwer Academic Publishers., 1995
"Reflections in the Dome: Sixty Years of Life at Notre Dame", Breffny Books, Ltd, 1988
"Meeting the Media", U.S. Government Printing Office, 1986
"Public Affairs Handbook", U.S. Government Printing Office, 1985
"Television in Community and Junior Colleges: An Overview and Guidelines", (with J. Ziggerell, T. Portre), Syracuse University: ERIC, 1980
University of Notre Dame (USA) in England / London, England UK, "Reputation Management: The Strategic Value of a Sustainable Asset" (January 30, 2018).
82nd Annual Meeting, Association for Business Communication / Dun Laoghaire, Ireland, "Barney's New York: Connecting Theory and Practice" (October 19, 2017).
Management Communication Association / Cornell University, "Applying Research and Experience to Re-frame the Feedback Discussion" (June 2, 2017).
2016 Global Communication Conference: Tyson Foods Inc., "Reputation Management: The Strategic Value of a Sustainable Brand" (December 12, 2016).
Jesuit Business Education Conference, LeMoyne College, Syracuse, New York, "The Value of Language and Critical Thinking in a Business Education" (July 8, 2016).
Undergraduate Admissions Office: Lunch-and-Learn, "Key Factors in Reputation Management" (January 7, 2016).
2014 Edelman Academic Summit: Storytelling at the Speech of Now, "Why Soft Skills Matter" (June 25, 2014).
The Seventeenth Global Conference on Corporate Reputation, Identity and Competitiveness, "Reputation Crisis Management. Carnival Cruise Lines: The Wreck of the Costa Concordia." (June 5, 2013).
The U.N. Millennium Development Goals, The Global Compact, and the Common Good, "Putting Reputation at Risk: The Seven Factors of Reputational Management" (March 22, 2011).
University of Delaware, "Crisis Communication: Ten Best Practices" (March 16, 2011).
Association for Business Communication, Europe, "Domino's "Special" Delivery: Going Viral Through Social Media" (May 28, 2010).
BMW Global Corporate Communication Conference, "The Authentic Enterprise: Relationships, Values, and the Evolution of Corporate Communications" (July 23, 2009).
California State University Fullerton, "Teaching with Cases: Using Participant-Centered Learning and Classroom Discussion to Achieve Your Learning Objectives" (March 9, 2007).
10th Annual Conference of The Reputation Institute, "Merck & Company, Inc.: Communication Lessons from the Withdrawal of Vioxx" ( 2006).
Arthur W. Page Society Conference on Corporate Communication, "Merck & Company, Inc.: Communication Lessons from the Withdrawal of Vioxx" ( 2006).
The Conference Board Council on Corporate Communication Strategy, "Educating the Next Generation of Communication Professionals: Challenges and Opportunities" ( 2006).
Conference of the Association for Business Communication, Europe, Copenhagen Denmark, "Merck & Company, Inc.: The Recall of Vioxx" ( 2005).
Faculty and students of the Copenhagen Business School, Copenhagen, Denmark, "Corporate Reputation and Brand Alignment: An American Perspective" ( 2005).
2004 Conference of the Management Communication Association, "Getting Into Print: Strategies for Sharing What You Know" ( 2004).
7th Annual International Public Relations Research Conference, "Managing Public Image and Stakeholder Interests: The Role of the Corporate Communication Officer" ( 2004).
Singapore Management University, "Management Education and Case Method Instruction" ( 2004).
2004 Conference of the Association for Business Communication, Europe, "Wriitng a Case Study: Turning Business Problems into Learning Opportunities" (October 2004).
Seventh Global Conference on Corporate Reputation, Manchester Business School, Manchester, England, "Martha Stewart Living Omnimedia, Inc.: An Accusation of Insider Trading" ( 2003).
Sears Roebuck and Company, "Martha Stewart Living Omnimedia, Inc.: Accusations of Insider Trading" ( 2002).
The Boeing Company, "Martha Stewart Living Omnimedia, Inc.: An Accusation of Insider Trading" ( 2002).