Mendoza School of Business

Operations Management Research


Recent Selected Publications:

Devaraj, S., and Jiang, K., (2019) It’s About Time – A Longitudinal Adaptation Model of High-Performance Work Teams,  Journal of Applied Psychology, 104(3).

Guo, H., Jiang, Y., Lim, A., & Vakharia, A. J. (2019). Cross‐Market Integration and Sabotage. Production and Operations Management, 28(8), 1939-1956.

Guo, H., Zhao, X., Hao, L., & Liu, D. (2019). Economic analysis of reward advertising. Production and Operations Management, 28(10), 2413-2430.

Lee, J., Krishnan, V., & Shin, H. (2020). Business models for technology-intensive supply chains. Management Science, 66(5), 2120-2139.

Lee, J., Lee, H. S., Shin, H., & Krishnan, V. (2021). Alleviating Drug Shortages: The Role of Mandated Reporting Induced Operational Transparency. Management Science, 67(4), 2326-2339.

Li, Z., Ryan, J. K., Shao, L., & Sun, D. (2019). Incentive‐Compatible in Dominant Strategies Mechanism Design for an Assembler under Asymmetric Information. Production and Operations Management, 28(2), 479-496.

Mukherjee, U., Ball, G., Wowak, K. D., Natarajan, K., & Miller, J. W. (forthcoming) Hiding in the herd: The product recall clustering phenomenon. Manufacturing & Service Operations Management.

Pang, Z., Xiao, W., & Zhao, X. (2021). Preorder price guarantee in e-commerce. Manufacturing & Service Operations Management, 23(1), 123-138.

Schecter, A., Wowak, K., Berente, N., Ye, H., and Mukherjee, U.K. (forthcoming) “A Behavioral Perspective on Service Center Routing: The Role of Inertia,” Journal of Operations Management.

Somanchi, S., Adjerid, I., Gross, R. (2021) To Predict or Not to Predict: The Case of Emergency Department. Production and Operations Management.

Son, Y., Kwon, H. E., Tayi, G. K., & Oh, W. (2020). Impact of customers’ digital banking adoption on hidden defection: A combined analytical–empirical approach. Journal of Operations Management, 66(4), 418-440.

Vish Krishnan, V., Lee, J., Mnyshenko, O., & Shin, H. (2019). Inclusive innovation: Product innovation in technology supply chains. Manufacturing & Service Operations Management, 21(2), 327-345..

Wowak, K. D., Ball, G. P., Post, C., & Ketchen Jr, D. J. (2021). The influence of female directors on product recall decisions. Manufacturing & Service Operations Management, 23(4), 895-913.

Zhao, X., Lim, A., Guo, H., Ding, C., & Song, J. S. (2019). Retail clusters in developing economies. Manufacturing & Service Operations Management, 21(2), 452-467.

Zhao, X., Guo, H., Cai, G., & Bandyopadhyay, S. (2021). The Role of Expectation–Reality Discrepancy in Service Contracts. Production and Operations Management.