Mendoza School of Business

Operations Management Research


Recent Selected Publications:

Arslan, H. A., Easley, R. F., Wang, R., & Yılmaz, Ö. (2022). Data-driven sports ticket pricing for multiple sales channels with heterogeneous customers. Manufacturing & Service Operations Management24(2), 1241-1260.

Devaraj, S., and Jiang, K., (2019) It’s About Time – A Longitudinal Adaptation Model of High-Performance Work Teams,  Journal of Applied Psychology, 104(3).

Guo, H., Zhao, X., Hao, L., & Liu, D. (2019). Economic analysis of reward advertising. Production and Operations Management, 28(10), 2413-2430.

Lee, J., Krishnan, V., & Shin, H. (2020). Business models for technology-intensive supply chains. Management Science, 66(5), 2120-2139.

Lee, J., Lee, H. S., Shin, H., & Krishnan, V. (2021). Alleviating Drug Shortages: The Role of Mandated Reporting Induced Operational Transparency. Management Science, 67(4), 2326-2339.

Li, Z., Lu, S. Q., Ryan, J. K., & Sun, D. (2021). Impact of Organizational Structure on Development Strategy under Equity‐Based Incentives. Production and Operations Management30(4), 984-996.

Li, Z., Ryan, J. K., Shao, L., & Sun, D. (2019). Incentive‐Compatible in Dominant Strategies Mechanism Design for an Assembler under Asymmetric Information. Production and Operations Management, 28(2), 479-496.

Mukherjee, U., Ball, G., Wowak, K. D., Natarajan, K., & Miller, J. W. (2022) Hiding in the herd: The product recall clustering phenomenon. Manufacturing & Service Operations Management, 24(1), 392-410.

Pang, Z., Xiao, W., & Zhao, X. (2021). Preorder price guarantee in e-commerce. Manufacturing & Service Operations Management, 23(1), 123-138.

Qu, X. S., Lotfi, A., Jain, D.C., and Jiang, Z. 2022. Predicting Upgrade Timing for Successive Product Generations: An Exponential-Decay Proportional Hazard Model. Production and Operations Management, 31: pp. 2067–2083.

Ryan, J. K., Shao, L., & Sun, D. (2022). Contracting Mechanisms for Stable Sourcing Networks. Manufacturing & Service Operations Management.

Schecter, A., Wowak, K., Berente, N., Ye, H., and Mukherjee, U.K. (2021) “A Behavioral Perspective on Service Center Routing: The Role of Inertia,” Journal of Operations Management, 67(8), 964-988.

Somanchi, S., Adjerid, I., Gross, R. (2022) To Predict or Not to Predict: The Case of Emergency Department. Production and Operations Management, 32(2), 799-818.

Son, Y., Kwon, H. E., Tayi, G. K., & Oh, W. (2020). Impact of customers’ digital banking adoption on hidden defection: A combined analytical–empirical approach. Journal of Operations Management, 66(4), 418-440.

Vish Krishnan, V., Lee, J., Mnyshenko, O., & Shin, H. (2019). Inclusive innovation: Product innovation in technology supply chains. Manufacturing & Service Operations Management, 21(2), 327-345..

Wowak, K. D., Ball, G. P., Post, C., & Ketchen Jr, D. J. (2021). The influence of female directors on product recall decisions. Manufacturing & Service Operations Management, 23(4), 895-913.

Zhao, X., Lim, A., Guo, H., Ding, C., & Song, J. S. (2019). Retail clusters in developing economies. Manufacturing & Service Operations Management, 21(2), 452-467.

Zhao, X., Guo, H., Cai, G., & Bandyopadhyay, S. (2021). The Role of Expectation–Reality Discrepancy in Service Contracts. Production and Operations Management.