Tips and ‘service with a smile’ rules fuel sex harassment in restaurants, study says
"Much of the research and media attention has focused on why organizational insiders, or other employees engage in sexual harassment. It really didn't address why service employees were likely to face sexual harassment from organizational outsiders, like customers. We wanted to uncover what factors could be driving this given its prevalence." said management professor Timothy Kundro in an NPR piece.
New studies blame tipping and service with a smile for stoking sexual harassment
Restaurant Business Online covered new research by management professor Timothy Kundro, which shows that sexual harassment within the restaurant industry is due to a combination of tipping and service with a smile.
‘We are fundamentally a racist and sexist society’: How top companies in US are struggling to diversify leadership
"Only by removing bias can companies begin to identify the full range of candidates who have the talent and skill to succeed," said Charlice Hurst, an assistant professor of organizational behavior at the University of Notre Dame Mendoza College of Business in a USA Today piece.
U.S. restaurant culture inadvertently leads to sexual harassment
Research on sexual harrassment in the service industry by management professor Tim Kundro was covered by Fast Company. The study found the reason behind sexual harassment in hospitality may stem from the combination of two common staples of the industry in America: workers’ reliance on tips, and expectations to give cheerful “service with a smile” at all times.
Millennials face yet another workplace challenge—ageism
Management professor Jessica McManus Warnell was quoted by Fast Company in a piece about generational stereotypes and Millennials, saying "Often what we hear about millennials is simply magnified by the very technologies that digital natives are accused of being obsessed with."
We need to talk about “Kevin Can F**k Himself” and the lesson it teaches about joint accounts
Salon magazine cited research by management professor Emily Garbinsky which showed that couples with joint bank accounts are happier than couples who maintain separate accounts.
How to fix the food recall process
Kaitlin Wowak, associate professor of IT, analytics and operations explains the options that food suppliers have in deciding when and where to initiate a product recall in a video for Supply Chain Brain.
Supply Chain Brain
Men who earn bigger paychecks less likely to help with home chores, finds study
India's News18 covered research by management professors Brittany Solomon and Cindy Muir (Zapata) which found that married men who don’t help out around the house tend to bring home bigger paychecks.
‘Disagreeable’ married men who don’t help out around the house get paid MORE
UK Daily Mail covered a study by management professors Brittany Solomon and Cindy Muir (Zapata) which shows that married men who don't help out around the house tend to earn higher salaries than husbands who do more domestic chores.
UK Daily Mail