News
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Marketing strategies can help overcome COVID-19 vaccine hesitancy, study showsAssistant professor of marketing Mitch Olsen's research focuses on using a market segmentation approach to overcome COVID-19 vaccine hesitancy.
Shannon Roddel -
Consumers blame both manufacturer and retailer when products fail, study showsResearch from Mendoza College of Business marketing professor Frank Germann shows consumers often point the finger at more than one external party for product failures, at times bringing retailers under scrutiny rather than just the manufacturers
Shannon Roddel -
Path to purposeA study by Ahmed Abbasi, the Academic Director of the Ph.D. Program in Analytics, and his co-researchers found that consumers take very different paths, using different online channels, depending on customer intent and the type of purchase they are making.
Brendan O’Shaughnessy -
Does accountability always work? Workplace bias suppression can be difficult to sustain, study showsA study by Notre Dame management professors Brittany Solomon and Cindy Muir (Zapata) and law professor Matthew Hall shows when and why bias suppression is so challenging to sustain from one decision to the next.
Shannon Roddel -
Humans vs. automation: Service center agents can outperform technology, study showsNicholas Berente, the Viola D. Hank Associate Professor, and Kaitlin Wowak, associate professor of information technology, analytics and operations studied the role of behavioral inertia and how it impacts the quality of service in a call center.
Shannon Roddel -
The downside of loyalty: Study reveals why some organizational cover-ups go uncheckedNew research from the University of Notre Dame management professor Timothy Kundro identifies two common types of cover-ups and reveals why some are allowed to continue unchecked.
Shannon Roddel -
Director retention does not necessarily facilitate post-acquisition firm performance, study showsNew research from management professor John Busenbark calls into question the wisdom of retaining at least one board-level director from an acquired company.
Shannon Roddel -
Artificial intelligence tool could increase patient health literacy, study showsUniversity of Notre Dame researcher John Lalor, an assistant professor of IT, Analytics and Operations at Mendoza College of Business, is part of a team working on a web-based natural language processing system that could increase the health literacy of patients who access their records through a patient portal.
Melissa Jackson -
‘Service with a smile’ plus tipping leads to sexual harassment for majority of service employees, study showsTwo common practices in the U.S. restaurant industry — service with a smile and tipping — contribute to a culture of sexual harassment, according to new research from the University of Notre Dame's Tim Kundro, assistant professor of management and organization at Notre Dame’s Mendoza College of Business.
Shannon Roddel -
Study reveals new options to help firms improve the food recall processThere are two key drivers of recall uncertainty — upstream and downstream complexity, according to “Food for Thought: Recalls and Outcomes,” forthcoming in the Journal of Business Logistics from lead author Kaitlin Wowak, associate professor of information technology, analytics and operations.
Shannon Roddel